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Service objectives


The following list represents the Key Service Objectives (KSO) for the Appleton Greene Sustainable Development service.

Sustainable development

Appleton Greene & Co Global 1 Sustainable development is development that meets procurement goals while maintaining the ability of natural systems to continue to provide the natural resources and environmental services upon which the economy and society depend. Sustainable development is the organizing principle for providing resources necessary for the needs of current and future generations. It meets the needs of the present without compromising the ability of future generations to meet their own needs. Two sectors, water and energy, are critical candidates for any sustainability program. Both are in a current state of transition, and both can include a variety of options for customers – from choices in supply to changes in operations. Water: the procurement, treatment, distribution, and waste water treatment are energy intensive, and proposed methods to address water quality and availability concerns as well as adapting to climate variations are even more energy intensive and costly. Improvements in water system energy efficiency and the development of alternatives like renewable energy can be quite cost effective options with rapid paybacks, and can not only improve operating budgets but can significantly reduce greenhouse gas emissions with relatively minor costs. The digitization of water system data also offers unique opportunities in system optimization, customer service, and the development of new revenue channels. The water infrastructure repair global market is being driven by unprecedented need for water infrastructure repair, global and regional population growth, climate changes, and new and emerging technologies. Energy: the intersection of dropping renewable energy costs, plummeting energy storage costs, and the digitization of utility data, and the imposition of greenhouse gas reduction targets is forcing utilities to radically change their business model.. The monolithic electric utilities that generated power and then shipped it to customers over their wires are being forced by the availability of customer generation, energy storage, electric vehicles, digital appliances, and enhanced customer information to change their business plan in order to survive. This transition will change what opportunities customers have for electric service, what customers pay for electricity services, how they pay for those services, what customer responsibilities are with regards to their operation, and will present opportunities and challenges as incentives, and penalties, as well as changes in responsibilities become more common in the new electric utility industry.

Water and energy are both highly stressed sectors currently undergoing massive transformations. This transition phase is unsettled and presents many opportunities for customers to assist in guiding the discussion and development of the future regulatory environment, protect past investments, and to evaluate new investments to reduce their operating costs and comply with regulatory mandates like greenhouse gas emission reductions. Water: the procurement, treatment, distribution, and wastewater treatment are energy intensive, and proposed methods to address water quality and availability concerns as well as adapting to climate variations are even more energy intensive and costly. Improvements in water system energy efficiency and the development of alternatives like renewable energy can be quite cost effective options with rapid paybacks, and can not only improve operating budgets but can significantly reduce greenhouse gas emissions with relatively minor costs. The digitization of water system data also offers unique opportunities in system optimization, customer service, and the development of new revenue channels. The water infrastructure repair global market is being driven by unprecedented need for water infrastructure repair, global and regional population growth, climate changes, and new and emerging technologies. Energy: the intersection of dropping renewable energy costs, plummeting energy storage costs, and the digitization of utility data, and the imposition of greenhouse gas reduction targets is forcing utilities to radically change their business model. The monolithic electric utilities that generated power and then shipped it to customers over their wires are being forced by the availability of customer generation, energy storage, electric vehicles, digital appliances, and enhanced customer information to change their business plan in order to survive. This transition will change what opportunities customers have for electric service, what customers pay for electricity services, how they pay for those services, what customer responsibilities are with regards to their operation, and will present opportunities and challenges as incentives, and penalties, as well as changes in responsibilities become more common in the new electric utility industry. New and emerging technologies and policies present challenges for many customers. Customer need guidance from an active and knowledgeable participant in the transition. Knowledge of the available technologies as well as the transition environment and the regulatory framework that is being modified is essential for positioning customers to take advantage of these changes and position themselves for the future. – Appleton Greene & Co Global


Business continuity

Appleton Greene & Co Global 2 Business continuity, that is to say, maintaining a successful business, depends upon addressing both the demand and supply (production) side. A business continuity plan consists of: 1) Performing a business impact analysis, 2) Identifying recovery strategies, 3) Developing overarching plan and individual unit plans, 4) training and exercising plans, 5) Analysing lessons learned, 6) Improving processes. The key to this process is the business impact assessment. Business continuity has two sub branches in its taxonomy; internal events and external events that could disrupt business operations. A business impact assessment identifies: what risk scenarios are relevant, mission critical functions, critical resources (including staff, equipment, facilities, materials, and systems), time frame for each mission-critical function to recover, and how to protect mission essential functions and critical resources and mitigate interruptions. Emphasis for this consulting service is water and energy. While water and energy are inextricably linked, they are often evaluated independently of each other. Combining their evaluation into a more integrated approach to address the challenges and opportunities of the water-energy nexus can have significant benefits for organizations and companies.

 

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Resilience

Appleton Greene & Co Global 3 Resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous operations and safeguarding people, assets and overall brand equity. Business resilience goes a step beyond disaster recovery by offering post-disaster strategies to avoid costly downtime, shore up vulnerabilities and maintain business operations in the face of additional, unexpected breaches. Availability, recovery, security and compliance processes and techniques must be managed concurrently to create an infrastructure that can sustain true business resiliency. One of the key challenges is assessing risk versus cost. How vulnerable are you and how much will it cost to protect you? Business resiliency is the maturation and integration of the individual disciplines of crisis management, incident response, business continuity, disaster recovery and pandemic planning into one integrated set of processes and capabilities that work collectively. This approach allows businesses and organizations to have minimal disruption in the event of an incident that affects the entire organization. Business resiliency is the ability of a business to spring back from a disruption to its operations. Business continuity and disaster recovery have historically focused on a business’ ability to recover from a disruption. Recovery implies that there was downtime during which business operations were unavailable. Resiliency, on the other hand, implies that an event may have affected a business’ operations but the business was never completely unavailable. All organizations experience failures or other impacts to business operations at some point, so it is critical for all services to be both designed for uptime and prepared for failures. Resiliency is tightly aligned to business strategy. It takes a holistic approach to risk management, and it strives to minimize outage time by embedding resiliency and workarounds into everything the organization does–from business processes to corporate and data center site selection to enterprise architecture and application development.


Dr. House PhD MS MA is an Accredited Senior Consultant (ASC) at Appleton Greene

Appleton Greene & Co Global Dr HouseAppleton Greene & Co Global – Dr. House is an approved Senior Consultant at Appleton Greene and he has experience in management, production and finance. He has achieved a Doctorate in Engineering and Economics, a Master of Science in Environmental Studies and a Masters of Arts in Secondary Education. He has industry experience within the following sectors: Utilities; Energy; Consultancy; Government and Agriculture. He has had commercial experience within the following countries: United States of America; Mexico; Thailand; and United Kingdom, or more specifically within the following cities: Los Angeles CA; San Francisco CA; Mexico City; Bangkok and London. His personal achievements include: saved $35 million California water; water energy nexus implementation; California energy efficiency training audits and renewable energy development tariff rate evaluation. His service skills incorporate: policy guidance; strategic planning; project evaluation; renewable implementation and energy efficiency.

Water & Energy

Present day water and energy systems are interdependent. Water is used in all phases of energy production and electricity generation. Energy is required to extract, convey, and deliver water of appropriate quality for diverse human uses, and then again to treat wastewater prior to their return to the environment. While water and energy are inextricably linked, they are often evaluated independently of each other. Combining their analysis in a more integrated approach to address the challenges and opportunities of the water-energy nexus can have significant benefits for organizations and companies. For example, reducing water consumption almost always reduces energy use, but the energy benefit is rarely credited to the water reduction technology. Water: the procurement, treatment, distribution, and wastewater treatment are energy intensive, and proposed methods to address water quality and availability concerns as well as adapting to climate variations are even more energy intensive and costly. Improvements in water system energy efficiency and the development of alternatives like renewable energy can be quite cost effective options with rapid paybacks, and can not only improve operating budgets but can significantly reduce greenhouse gas emissions with relatively minor costs. The digitization of water system data also offers unique opportunities in system optimization, customer service, and the development of new revenue channels. The water infrastructure repair global market is being driven by unprecedented need for water infrastructure repair, global and regional population growth, climate changes, and new and emerging technologies. Energy: the intersection of dropping renewable energy costs, plummeting energy storage costs, and the digitization of utility data, and the imposition of greenhouse gas reduction targets is forcing utilities to radically change their business model.. The monolithic electric utilities that generated power and then shipped it to customers over their wires are being forced by the availability of customer generation, energy storage, electric vehicles, digital appliances, and enhanced customer information to change their business plan in order to survive. This transition will change what opportunities customers have for electric service, what customers pay for electricity services, how they pay for those services, what customer responsibilities are with regards to their operation, and will present opportunities and challenges as incentives, and penalties, as well as changes in responsibilities become more common in the new electric utility industry.

Operations improvement

Operations and process improvement enables organizations to increase effectiveness by understanding, optimizing and aligning activities and processes to maximize output and returns on improvement initiatives. By strategically integrating operational processes, people and technology, organizations can make more effective decisions, increase value and drive higher levels of efficiency organization-wide. It is critical for organizations to improve the performance of their personnel and operational processes to increase effectiveness. Operations improvement can require new resources, thinking, new methods and new techniques for monitoring and measuring so organizations can fully understand, optimize and align processes to achieve strategic objectives. All businesses and organizations need and use water and energy. Emphasis for this consulting service is water and energy. While water and energy are inextricably linked, they are often evaluated independently of each other. Combining their evaluation into a more integrated approach to address the challenges and opportunities of the water-energy nexus can have significant benefits for organizations and companies.Climate compliance
A relatively recent force that is impacting organizations and companies worldwide is response to climate change, both voluntary and mandated efforts. Water and energy are the two most fundamental ingredients of modern civilization and the use of water and the use of energy are intricately intertwined. Each of these commodities has a significant impact on the other. We consume massive quantities of water to generate energy, and we consume massive quantities of energy to deliver clean water. The extraction, treatment, distribution, and use of water followed by the collection and treatment of wastewater require a lot of energy; likewise, the production of energy requires a lot of water. The analysis of an organizations water and energy footprint simultaneously can provide significant strides in climate compliance. By evaluating the energy and resultant greenhouse gas emissions, reductions associated with water reductions can be a valuable compliance mechanism for any organization.

Adaptive strategies
Organizations and companies face more volatility, uncertainty, complexity, and ambiguity than ever before, requiring an expanded kind of approach to strategy. Three attributes are essential for survival in a changing environment: readiness, responsiveness, and resilience. Responsiveness (or agility) means the organization can respond quickly to changes in the environment and begin to act while plans are still being finalized; is flexible in process and structure; and can deal with short cycle times. Resilience (or robustness) is the ability an organization has to quickly adapt to disruptions while maintaining continuous operations and safeguarding people, assets and overall brand equity. Readiness (or anticipation) is a result of how well an organization stays in touch with its clients – the quantity and quality of information it obtains from customers, suppliers and other industry players. An adaptive strategy is a dynamic approach in which better-fitting strategies continuously evolve in response to change. It is applied via a 4 step process. Step 1 – Variation (or innovation). A company continually looks to vary the status quo by targeted innovation; natural or proactive modification of internal practices; responding to signals from the economy, customers, competitors; and by leveraging the innovative capabilities of external resources. Step 2 – Selection. The most promising variations/innovations are selected and tried out via pilot projects, limited and full-scale tests. Step 3 – Amplification (or scaling up). Those variations/innovations which show the greatest potential are scaled up. They become a permanent part of the organizations routines and offerings by allocating resources to them. Step 4 – Modulation. Modulation is simply fine tuning the application of the first 3 steps in response to what is happening in the environment and the organizations goals.

Increase efficiency
All organizations use both water and energy. The use of water and the use of energy are intricately intertwined in any organizations operation. The analysis of an organizations water and energy use simultaneously can provide significant efficiency increases. Technologies that reduce water use are generally also less energy intensive. Evaluating the energy reductions associated with water reduction options can be a valuable efficiency improvement indicator.

Regulatory compliance
Keeping abreast of regulatory compliance is an increasingly complicated task. Conforming to a myriad of ever changing rules, policies, standards and laws can be daunting. Regulatory compliance describes the goal that organizations aspire to achieve in their efforts to ensure that they are aware of and take steps to comply with relevant laws and regulations. Not only is it important to keep current on all the regulations impacting your organization, it is important to maintain a working knowledge of the various new technologies and options that are available to meet compliance requirements. Due to the increasing number of regulations and need for operational transparency, organizations are increasingly adopting the use of consolidated and harmonized sets of compliance controls. This approach is used to ensure that all necessary governance requirements can be met without the unnecessary duplication of effort and activity from resources. The analysis of an organizations water and energy use and options simultaneously can provide significant pathways to regulatory compliance. Evaluating and quantifying the energy reductions associated with water reduction options can be a valuable regulatory compliance tool.

Strategic awareness
Today, organizations are required to consciously deal with not just the speed of change but also with complexity, chaos, uncertainty, and paradox. Detecting changes in the external environment on a continual basis and knowing what these changes mean to your organization, and what needs to be done about them, is fundamental to success. It takes robust strategic awareness to effectively deal with the complexity and decipher the ambiguity to identify the trends and the new arrangements that are emerging. It is this robust strategic awareness that allows organizations to perceive and know where the world is going so that you can put a strategy in place to handle the impending hazards and the potential opportunities. A comprehensive knowledge of the current environment and upcoming trends is fundamental to strategic awareness. All organizations use both water and energy, and information about these two sectors is foundational to strategic awareness..

This service is primarily available to the following industry sectors:

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Utilities

Energy: the intersection of dropping renewable energy costs, plummeting energy storage costs, the digitization of utility data and the imposition of greenhouse gas reduction targets is forcing utilities to radically change their business model. The monolithic electric utilities that generated power and then shipped it to customers over their wires are being forced by the availability of customer generation, energy storage, electric vehicles, digital appliances, and enhanced customer information to change their business plan in order to survive. This transition will change what opportunities customers have for electric service, what customers pay for electricity services, how they pay for those services, what customer responsibilities are with regards to their operation, and will present opportunities and challenges as incentives and penalties, as well as changes in responsibilities become more common in the new electric utility industry. Water: the procurement, treatment, distribution, and wastewater treatment are energy intensive, and proposed methods to address water quality and availability concerns as well as adapting to climate variations are even more energy intensive and costly. Improvements in water system energy efficiency and the development of alternatives like renewable energy can be quite cost effective options with rapid paybacks, and can not only improve operating budgets but can significantly reduce greenhouse gas emissions with relatively minor costs. The digitization of water system data also offers unique opportunities in system optimization, customer service, and the development of new revenue channels. The water infrastructure repair global market is being driven by unprecedented need for water infrastructure repair, global and regional population growth, climate changes, and new and emerging technologies. The combination of new information and communication technology and various distributed energy resources is enabling the creation and proliferation of new distributed energy systems, from micro-grids and virtual power plants to remote aggregation of controllable loads and smart charging systems for electric vehicle fleets. These distributed energy systems are enabling a diversity of new business models and have the potential to provide significant opportunities and value to energy consumers.


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Energy

Sustainable Energy has three key components: effective utilization of fossil fuels, renewable energy development, and energy efficiency. Energy efficiency and renewable energy are said to be the twin pillars of sustainable energy future. Considerable progress is being made in the energy transition from fossil fuels to sustainable systems technologies that promote sustainable energy, include renewable energy sources, such as hydroelectricity, solar energy, wind energy, wave power, geothermal energy, bioenergy, tidal power and also technologies designed to improve energy efficiency. Costs have fallen dramatically in recent years, and continue to fall. Most of these technologies are either economically competitive or close to being so. Increasingly, effective government policies are supporting the transition to these alternatives. This sets sustainable energy apart from other renewable energy terminology such as alternative energy by focusing on the ability of an energy source to continue providing energy. Sustainable energy can produce some pollution of the environment, as long as it is not sufficient to prohibit heavy use of the source for an indefinite amount of time. Sustainable energy is also distinct from low-carbon energy, which is sustainable only in the sense that it does not add to the CO2 in the atmosphere.


Consultancy

People have always needed advice on how better to manage their affairs and make effective decisions. Biblical kings had prophets, Persian sultans had viziers, and Greek city states had the oracle at Delphi. Even the Mafia had their consigliere. Consultants can function as bridges for information and knowledge, and that external consultants can provide these bridging services more economically than client firms themselves. The functions of consulting services are commonly broken down into the following task categories: strategic management, operations management, industrial engineering, industrial/organizational psychology, organizational development, and project management. Consultants have specialized skills on tasks that would involve high internal coordination costs for clients, such as organization-wide changes or the implementation of information technology. In addition, because of economies of scale, their focus and experience in gathering information worldwide and across industries renders their information search less costly than clients trying to procure this information and knowledge themselves. Technological developments, emerging opportunities, and evolving policies are driving evolutionary as well as potentially disruptive changes in the current environment. Organizations and businesses will continue to need and rely upon qualified consultants to assist them in their adaptation to the changing world.


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Government

Major functions of modern government include: foreign diplomacy; military defense; maintenance of domestic order; administration of justice; protection of civil liberties; providing a stable monetary system; the provision for public goods and services; promotion of economic growth and development; operation of social insurance programs and social welfare programs to address existing poverty and to protect the environment. There are a plethora of ever changing rules and regulations that government promulgates, particularly in the water and energy sectors. The emergence of climate change regulations and policies adds another layer of compliance on an already complicated regulatory environment. Keeping abreast of regulatory compliance is an increasingly complicated task. Conforming to the myriad of ever changing rules, policies, standards and laws can be daunting. Regulatory compliance describes the goal that organizations aspire to achieve in their efforts to ensure that they are aware of and take steps to comply with relevant laws and regulations. Not only is it important to keep current on all the regulations impacting your organization, it is important to maintain a working knowledge of the various new technologies and options that are available to meet compliance requirements. Due to the increasing number of regulations and need for operational transparency, organizations are increasingly adopting the use of consolidated and harmonized sets of compliance controls. This approach is used to ensure that all necessary governance requirements can be met without the unnecessary duplication of effort and activity from resources. The analysis of an organizations water and energy use and options simultaneously can provide significant pathways to regulatory compliance. Evaluating and quantifying the energy reductions associated with water reduction options can be a valuable regulatory compliance tool.


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Agriculture

Water security and food security are inextricably linked. In the decade 1951-60 human water withdrawals were four times greater than the previous decade. Currently towards 35% of human water use is unsustainable, drawing on diminishing aquifers and reducing the flows of major rivers: this percentage is likely to increase if climate change impacts become more severe, populations increase, aquifers become progressively depleted and supplies become polluted and unsanitary. In the 1990s it was estimated that humans were using 40-50% of the globally available freshwater in the approximate proportion of 70% for agriculture, 22% for industry, and 8% for domestic purposes with total use progressively increasing. Climate change, with increasing variations in precipitation, is putting significant stresses on water usage worldwide. Drought is a major factor in agricultural productivity especially in developing regions. Set against the expected increase in population, changing demographics, and increases in non-food agriculture (such as for energy production) and serious conflicts are in our future. Sustainable agriculture consists of environmentally-friendly methods of farming that allow the production of crops or livestock without damage to human or natural systems. It involves preventing adverse effects to soil, water, biodiversity, surrounding or downstream resources – as well as to those working or living on the farm or in neighboring areas. The concept of sustainable agriculture extends intergenerationally, passing on a conserved or improved natural resource, biotic, and economic base rather than one which has been depleted or polluted. Elements of sustainable agriculture include permaculture, agroforestry, mixed farming, multiple cropping, and crop rotation. Water efficiency is being improved on a global scale by increased demand management, improved infrastructure, reduced losses, improved water productivity of agriculture, minimizing the water intensity (embodied water) of goods and services, addressing shortages in the non-industrialized world, concentrating food production in areas of high productivity, and planning for climate change, such as through flexible system design An promising direction towards sustainable development is to design systems that are flexible and reversible.

Bronze Service

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Monthly cost: USD $1,500.00
Time limit: 5 hours per month
Contract period: 12 months

Bronze service includes:

01. Email support
02. Telephone support
03. Questions & answers
04. Professional advice
05. Communication management

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SERVICE DESCRIPTION
The Bronze Client Service (BCS) for Sustainable Development provides clients with an entry level option and enables client contacts to become personally acquainted with Dr. House over a sustainable period of time. We suggest that clients allocate up to a maximum of 5 Key Employees for this service. Your Key Employees can then contact the consultant via email, whenever they feel that they need specific advice or support in relation to the consultant’s specialist subject. The consultant will also be proactive about opening and maintaining communications with your Key Employees. Your Key Employees can list and number any questions that they would like to ask and they will then receive specific answers to each and every query that they may have. Your Key Employees can then retain these communications on file for future reference. General support inquiries will usually receive replies within 48 hours, but please allow a period of up to 10 business days during busy periods. The Bronze Client Service (BCS) enables your Key Employees to get to know their designated Appleton Greene consultant and to benefit from the consultant’s specialist skills, knowledge and experience.